This Privacy Policy explains how Stitch Harmony processes personal data in connection with its website and formalwear alteration services in Vietnam. It applies to information collected through contact requests, appointment arrangements, website use, and related communications.
We use personal data to respond to inquiries, arrange appointments, review garment-related service requests, communicate about alteration planning and collection, maintain website security, and support technical delivery of the site. We may also use limited data to keep records necessary for administration, compliance, and dispute handling.
We may share personal data with service providers that support website hosting, technical delivery, security functions, and message handling. Any such recipient is expected to use the data only for the relevant operational purpose and under appropriate confidentiality or processing obligations. We do not describe unconfirmed analytics or marketing sharing in this policy.
We may disclose personal data to public authorities, courts, or other recipients when required to comply with legal obligations, lawful requests, or enforceable processes. We may also disclose information where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and related records.
We may process name, email address, phone number if provided, inquiry message, and service preferences when you submit an appointment request, contact form, or other inquiry. We also process technical data such as server request metadata and browser and device information for security and delivery purposes.
Personal data is collected from contact form submissions, email or phone communications, scheduled fitting requests, and technical interactions with the website. Some technical data is generated automatically when the site is accessed or used.
The site uses essential cookies needed for basic operation and privacy preference cookies used to record user choices. No confirmed analytics or advertising cookies are described in this policy.
Essential cookies are used for site operation, and preference cookies are used to remember privacy choices. Because tracking is not enabled, the site does not rely on confirmed analytics or marketing cookies. Browser settings may limit or block cookies, although essential functions may be affected.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. You may also object to processing based on legitimate interests where such grounds are relied upon. Requests are assessed in light of verification, legal obligations, and the operational context of the request.
To exercise a privacy right, provide enough information to identify the relevant record and describe the request clearly. We may ask for additional details to confirm identity and to protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the reason where required by law.
We keep personal data only for as long as necessary to handle inquiries, manage appointments, provide alteration-related communication, maintain security records, and meet legal or accounting obligations. When data is no longer needed, it is deleted, anonymized, or otherwise handled according to applicable retention requirements and operational needs.
We may update this Privacy Policy from time to time to reflect changes in processing practices, website functions, or legal requirements. The revised version will apply from the effective date stated in the policy, and continued use of the website after that date will be treated as acceptance of the updated notice to the extent permitted by law.
Use the listed contact channels for questions about this policy or the handling of personal data.
